Legal Info
Privacy Policy
Effective Date: April 19th, 2026 Last Updated: April 19th, 2026
At Monvell Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
Overview
Monvell Solutions LLC ("Monvell," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit monvellsolutions.com (the "Site"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
Information We Collect
We may collect information about you in the following ways.
Information you provide directly. When you submit a contact form, book a discovery call, or otherwise communicate with us through the Site, we collect the information you voluntarily provide — including your name, email address, phone number, business name, website URL, and any details you include in your message.
Information collected automatically. When you visit the Site, certain information may be collected automatically through cookies, tracking pixels, and similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site. This information is used to analyze how visitors use the Site and to improve our content and user experience.
Cookies. Cookies are small data files stored on your device. We use cookies to understand how the Site is used and to improve performance. You may set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.
Third-party analytics. We may use third-party analytics tools — including but not limited to Google Analytics — to collect and analyze information about Site usage. These third parties may use cookies and similar technologies to collect information about your use of the Site and other websites. Their use of this information is governed by their own privacy policies.
SMS Data Sharing
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions - Monvell Solutions LLC
The messaging program consists of general conversational messaging to answer questions and provide support to customers.
You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at hello@monvellsolutions.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
How We Use Your Information
We use the information we collect to respond to your inquiries and contact form submissions, schedule and conduct discovery calls, improve the functionality and content of the Site, analyze usage patterns and optimize the user experience, comply with applicable legal obligations, and communicate with you about our services if you have expressed interest.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
How We Share Your Information
We may share your information in the following limited circumstances.
Service providers. We may share your information with third-party vendors and service providers that perform services on our behalf — including scheduling tools, CRM platforms, email services, and analytics providers. These parties are authorized to use your information only as necessary to provide services to us.
Legal requirements. We may disclose your information if required to do so by law or in response to valid legal process, including a subpoena, court order, or government request.
Business transfers. If Monvell Solutions LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry data are retained for a period of up to three years.
Your Rights
Depending on your location, you may have certain rights regarding your personal information — including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, contact us at the email address below. We will respond to your request within 30 days.
Children's Privacy
The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Monvell Solutions LLC
Columbia, SC
hello@monvellsolutions.com
(888) 712-8409
